Changing Gas and Electric When Moving House: A Comprehensive Guide for UK Residents


Moving house is an opportune time to review and change your gas and electric utilities to ensure a seamless transition to your new home. Switching service providers or updating your account details can help you avoid unnecessary charges and ensure that your new property has the essential utilities in place. In this blog post, we will provide a step-by-step guide to help UK residents navigate the process of changing gas and electric when moving house.

1. Notify Your Current Suppliers:

Contact your current gas and electricity suppliers well in advance of your moving date. Inform them about your relocation and provide them with the details of your move, including the date you will be moving out of your current property. This notification will ensure that they stop supplying your old property once you move out, avoiding any unnecessary charges.

2. Compare Energy Suppliers:

Take this opportunity to review your energy tariff and compare different suppliers. Use price comparison websites, such as Compare the Market or Uswitch, to explore different energy providers and their available tariffs. Consider factors such as pricing, renewable energy options, customer service reviews, and any additional benefits or services offered. Evaluating multiple suppliers will help you find the best energy deal for your new home.

3. Inform Your New Property's Suppliers:

Contact the gas and electricity suppliers at your new address as soon as possible. Provide them with the necessary details, such as your move-in date, meter readings (if applicable), and your contact information. This proactive communication ensures a smooth transition of your energy supply and allows the suppliers to set up your new account promptly. They may also provide you with information on their available tariffs and payment options.

4. Meter Readings and Record Keeping

On the day of your move, take accurate meter readings at your new property. This step is crucial to provide both your previous and new energy suppliers with the relevant information. Take clear note of the readings, including the date and time. Keeping a record of the meter readings will help avoid any disputes or discrepancies later on. Additionally, document any other details requested by your suppliers, such as meter serial numbers or unique identifiers.

5. Switching Suppliers:

If you have decided to switch energy suppliers when moving house, initiate the process well in advance. Contact your chosen new provider and provide them with the necessary details, including your move-in date, meter readings, and personal information. They will guide you through the switching process, handle the transfer of your supply, and set up your new account accordingly. Take note of any important dates, such as the start date of your new contract or any cooling-off periods.

6. Provide Meter Readings to Your Current Suppliers:

After moving out of your old property, take final meter readings and promptly provide these to your previous energy suppliers. By submitting the final readings, your previous supplier can accurately generate a final bill based on your actual energy usage. This ensures that you are not overcharged for any energy consumed after your departure.

7. Notify Council and Water Suppliers:

In addition to changing gas and electric suppliers, it's important to inform your local council and water authorities of your move. Notify them of your change of address and the date of your move. This notification ensures smooth billing transitions and updates your records at your new address. Contact your local council to update your council tax information, and inform your water supplier to transfer water and sewage billing to your new property.

8. Set Up Direct Debit and Payment Preferences:

When setting up your new energy accounts, consider the payment options available to you. One convenient option is to set up a direct debit for your energy bills. Direct debit payments ensure that your bills are paid on time and help you avoid any late payment fees or penalties. However, if direct debit is not your preferred method, discuss the alternative payment options offered by your chosen energy provider, such as online payments, prepayment meters, or mobile app-based payment methods. Choose the payment method that suits your preferences and helps you manage your energy costs effectively.

9. Energy Efficiency Measures:

As you settle into your new home, take the opportunity to explore ways to make it more energy efficient. Consider installing insulation, upgrading to energy-efficient appliances, or switching to LED lighting. These energy-saving measures can help reduce your energy consumption and lower your energy bills over time. Additionally, consider using smart thermostats or programmable heating controls to optimize your energy usage. Taking steps towards energy efficiency not only benefits the environment but also saves you money in the long run.

10. Keep Documentation:

Throughout the entire process of changing gas and electric suppliers, it's essential to keep all relevant documentation organized. This includes contracts, confirmation emails or letters, meter readings, and billing records. Maintaining a clear record of your energy arrangements and communications will help you easily reference important information if needed. Keep this documentation in a safe place, as you may need it for reference during the switch, for billing and metering queries, or when reviewing your energy usage in the future.

Changing gas and electric when moving house in the UK requires proactive communication, informed decision-making, and proper record-keeping. By notifying your current and new energy suppliers in advance, comparing energy tariffs, providing accurate meter readings, and choosing suitable payment methods, you can smoothly transition your energy services to your new home. Taking steps towards energy efficiency will help you save money while also reducing your environmental impact. Keep all relevant documentation organized for easy reference in the future. By following these guidelines, you can ensure a hassle-free changeover of gas and electric supplies and enjoy a seamless transition into your new home with efficient and cost-effective energy services.

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